Privacy Policy

• Details you provide when placing an order or creating an account, including name, delivery and billing address, email and phone number.
• Order and transaction information, including the products purchased and payment status.
• Messages you send us about problems with products, deliveries or services.
• Technical information about the device you use, such as IP address, browser type and operating system.
• Aggregated, demographic and non-personal information used to improve the shop.

• To process, fulfil and deliver your orders and to handle returns or exchanges.
• To contact you about your order, or about products and offers where you have agreed to hear from us.
• To meet our obligations under any contract between you and us.
• To keep the shop accurate, secure and working correctly on your device.
• To notify you about changes to our terms or policies.

Payment details are handled by our payment provider during secure checkout. We do not store full card numbers on our systems.

We share personal data only with service providers who help us run the shop — for example payment processors and delivery couriers — and where the law requires it. Because shipments can be international, your data may be transferred to and processed in countries outside your own by us, our staff or our suppliers.

We use cookies and similar technologies to keep your shopping bag, remember preferences and measure how the shop is used. You can control cookies through your browser settings; some features may not work if you disable them.

We keep your data for as long as needed to fulfil orders, support you afterwards, and meet legal and accounting requirements.

You may ask us to access, correct or delete the personal data we hold about you, or to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.